Bluegrass Community Health Center Receives National Recognition

The National Committee for Quality Assurance recently announced that Eastern Kentucky University’s Bluegrass Community Health Center has received recognition from the Patient-Centered Medical Home 2011 (PCMH2011) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships.

“We are so pleased to receive this national recognition,” said Susan Fister, executive director of BCHC and professor of nursing at EKU. “This recognition represents a staff committed to quality care for the patients we serve. The achievement of the standards required for this recognition is particularly impressive given that most of our patients are poor, uninsured, and non-English speaking.”

The patient-centered medical home is a model of care emphasizing care coordination and communication to transform primary care into “what patients want it to be.” Research shows that medical homes can lead to higher quality and lower costs, and improve patients’ and providers’ reported experiences of care. The PCMH identifies practices that promote partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic office visits.

Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinate treatments across the health care system. Medical home clinicians demonstrate the benchmarks of patient-centered care, including open scheduling, expanded hours and appropriate use of proven health information systems.

“The patient-centered medical home raises the bar in defining high-quality care by emphasizing access, health information technology and partnerships between clinicians and patients,” NCQA President Margaret E. O’Kane said. “Recognition shows that the Bluegrass Community Health Center has the tools, systems and resources to provide their patients with the right care at the right time.”

A non-profit Federally Qualified Health Center, BCHC provides patient-centered preventive and primary healthcare for pediatric, adult, and geriatric patients in Fayette, Madison, Clark, Scott, Bourbon, Woodford, Jessamine and Garrard counties through its two Lexington clinics: 1306 Versailles Road, Suite 120 and 151 N. Eagle Creek, Suite 220. BCHC provides services to the uninsured and accepts Medicaid, Medicare and many private insurance plans. Most BCHC patients are charged on a sliding fee scale based on the family size and income (federal poverty guidelines).

To receive recognition, which is valid for three years, BCHC demonstrated the ability to meet the program’s key elements embodying characteristics of the medical home. The standards are aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

For more information about BCHC services, call 859-259-2635.

Published on April 16, 2013