-
How do
I sign on to Blackboard?
- What
other ways can I login to Blackboard?
- What is my username and password?
- If you have activated your student email account,
your Blackboard username and password match your EKU email account.
- If
you lose your username or password, call 859-622-3000(Option 2) for help.
- What if my email account is not
activated?
- Browse
to EKU web site -- http://www.eku.edu
- Click
the link at the left edge that says Activate Student Email and follow the steps.
- **Note: passwords expire every six months** For help with password renewal,
please see the help information on the Blackboard login page.
- After
reading the Code OF Ethics for Computing and Communications, Enter your EKU ID
number, and your PIN, which for this step is your six-digit birthday (mddyy).
- If
you have completed the above steps and you are still unable to activate your
account, call 859-622-3000(Option2) for additional help.
- I forgot or misplaced my username and/or password!
I am having problems logging into Blackboard!
- You can get the help you need by calling 859-622-3000 (option2).
- Email us at onlinelearning@eku.edu.
- Visit us at Combs Office Building, Room 207.
- Go to the main campus computer labs.
- After I sign on to Blackboard, what do I do next?
- On your WELCOME screen look for the MY COURSES list.
- The list will show all the courses your instructors
have made available for the semester.
 click a course name to enter
- “MY EKU” tab returns you to the WELCOME screen.
- My instructor’s course is missing from my list of “Courses in which you are enrolled”! What can I do?
- Contact the instructor to find out if Blackboard
will be used.
- Ask the instructor if the course has been made available.
(This is something the instructor must do, before you can see the class on your
list.)
- Have the instructor check to make sure you are
actually registered for the class.
- After completing the above steps, and if other
students are able to get into the Blackboard site for this class, but you cannot,
you may call 859-622-3000 (option2) for assistance.
- How do I navigate inside Blackboard?
- After selecting your course, use the menu buttons
located on the left.
- Located under the course menu buttons is a Course Map that will give you a bird’s eye index of the
course materials.
- How can I find my syllabus in
Blackboard?
- Most instructors will place their course syllabus
in the Course
Information area. Some
instructors will change the names on their menu buttons to help you know what
is available.
 click “Course Information” (etc.)
to read course materials
- What is my Homepage in a blackboard course? How do I change it? How do I
view other student’s pages in my class?
- Your homepage is an opportunity for your classmates
to view your picture and personal information that you would like to share.
- To edit your home page go to Tools, HomePage.
- The introduction usually consists of your reason
for taking the class and your major.
- As you make changes, be sure to click Submit.
- To view other student’s homepages go to the Communication tab. and choose Roster. For the complete list,
leave the search box empty and click Search. Each
class member’s name is a link to their homepage.
- How do I send email
for the course?
- Choose the COMMUNICATION menu button and then Send Email option.
- You can send a message to everyone in the course
with the All
Users link. You can choose to send an email to certain members of
the course by choosing the Select Users option. You can send an email only
to your instructor by selecting the All Instructors option.
- How do I send and receive messages from Blackboard’s internal messaging
system?
- You can also use Blackboard’s internal messaging
system to send and receive private messages! This is a great convenience because
it does not clutter your email. The messages stay within the Blackboard course.
You just have to remember to check them periodically inside of Blackboard because
the messages are not sent to your email.
- Choose the Communication button, then the Messages option.
- You can send a new Blackboard internal message or
check your inbox/sent messages from this location.
- How do I check my Grades?
- Choose the Tools option from the menu buttons inside a
course.
- Choose View Grades.
- Note: You
will find your official midterm and final grades through EKU Direct, the same
system used for online registration. EKU Direct is entirely separate from
Blackboard, and grades are not automatically shared between them. EKU Direct is
another name for the Banner system. Enter EKU Direct from the EKU Web page.
- Note: The list of your grades will include a number labeled as the 'class average' for each assignment. This is NOT a reliable statistic and you should simply ignore it.
- My teacher asked me to post a response on a discussion board. What do I do?
- Click on Communication Menu Button and then choose Discussion Board.
- Look for the forum your instructor has assigned and
click its title.
- If you are asked to post a new message click Add New Thread and your screen will look like this
- Fill in a subject and a message and then click Submit.
- If you need to reply to a thread, locate the
message and click its title to read it. At the end of the message click the Reply button, and you will see an editing screen like the
one above. Be sure to click Submit to get your information recorded.
- DISCUSSION BOARD NEW FEATURES!!
- Several new features have been added to the Discussion Board, check the instructions below to navigate around some of Blackboard’s newest features!
To access a Discussion Board, click on the Communication menu button, then choose Discussion Board.
- Once you are inside of the Discussion Board option click on the title of the Forum or topic you wish to participate in.
- From within the topic you will then see this screen:
- This screen allows you to see different entries that students have posted.
- To participate or post your ‘Thread’ click on the Thread icon at the top right hand corner. Enter your Subject and Message for the rest of the class to review.
- To view the amount of replies that have been posted to this ‘Thread’, look at the end of the thread column then you will see Unread Posts and Total Posts.
- Unread Posts are postings that you have not yet viewed and Total Posts is the amount of postings within this Thread.
- To Reply to one of these postings, click on the thread title and choose Reply
- While you are drafting a message there is also a ‘Save’ feature. When you are ‘saving’ a draft you can retrieve it by changing the Display menu from ‘Published’ to ‘Show All’.
- From this screen you can see the original post and all of the replies attached to this posting.
- Can I log into Blackboard from home?
- You
must have an Internet connection. Blackboard
works entirely through your Web browser (Microsoft Internet Explorer, Netscape, Mozilla, Apple Safari), so
no special software is needed.
- For EKU’s web course
requirements see http://www.eku.edu/onlinelearning/bbdocs/webcourses/webcourseprereqs.htm. The main requirement is that
your browser must be up-to-date and current; this means that you should be
using Netscape 7, Microsoft Internet Explorer 5.1 or better, or Apple Safari
1.2 or better.
- Note: Some components of Blackboard
require “Java” software that is not automatically included with some Windows
systems but can be downloaded from the Web at no charge and which is easily
installed.
- Files with formats like Adobe Acrobat PDF,
Microsoft Word, Microsoft Excel, and Microsoft PowerPoint need specialized
software to display on some systems where the
programs themselves do not exist. Free “readers” for these files can be
downloaded from the Web at no charge and easily installed.
- If you need assistance with browser upgrading or
configuration, call 859-622-3000(Option3).
- When
I am ready to send a file to my instructor what rules must I follow?
- File
names contain only letters, numbers, hyphens and underscores. It is always a good idea to include your last
name in the filenames.
- File
names NEVER contain spaces, number
signs, parentheses, apostrophes, slashes, dollar signs, brackets, or any
punctuation marks except a single period.
- The
single period is always followed by the correct “extension” such as .doc or
.txt that helps Windows computers to identify which program will open the file.
- Most
programs now attach the extension automatically when saving a new file;
Macintosh users may need reminding to make sure their software adds it.
- For
best results with “typed” documents exchange files in the following formats
(only):
- Microsoft
Word (.doc extension)
- Rich Text
Format (.rtf extension)
- Plain Text (.txt
extension)
- Note: Files created with other
Microsoft programs such as Excel and PowerPoint are transmitted easily and
reliably through Blackboard. However, files in WordPerfect (.wpd) or Microsoft Works (.wks, .wps) formats are not suitable for transmission through Blackboard. You may still use Works or WordPerfect, but you must remember to save your files into one of the acceptable formats, through FILE
– SAVE AS, before it is sent to instructor.By clicking “Save,”
the file is transmitted to your system and can be worked on outside the
Internet browser.
- How do I send files to my
instructors using Blackboard?
- There
are several ways to send your completed assignments to your instructor and/or members of the course. ASK YOUR INSTRUCTORS FOR DIRECTIONS. Do not try to guess how your file should be sent. Here are the steps for each one:
- View/Complete
an Assignment (the best
way to send a file to your instructor)
- Inside your course site, follow your instructor's
directions to the link that says View/Complete
Assignment. There may be additional instructions for you to read.
- When you have followed the directions, click the View/Complete Assignment link.
- Fill in Comments section (at least one typed character is required).
- If you are attaching a file, click Choose File. Also make sure your filename
is acceptable (see correct file types listed above).
- Locate the file you wish to attach.
- Double-click or highlight file and click Open.
- Click Submit (not “Save”)
and the file will be sent to the instructor.
- Note: This kind of Assignment can only be submitted
once. If correction is needed within the file or you send the wrong file, you
will have to ask your instructor to clear your attempt before you can submit it
again.
- How do I check an assignment that I submitted as a SafeAssignment?
- If your instructor is using the Safe Assignment feature the screen that lists your submission will include a report of text matching. A text matcher will scan your file for any matching text from the internet resources which also includes a database from EKU and other universities.
- This means that if you submit a file that contains copied text from the internet it will contain the list of 'copied' text from the text matcher and will highlight the copied text with red, green or blue and display the location from the source where it was 'matched'.
- You can view your 'text matching' results by choosing the View/Complete Assignment from where you submitted the original assignment. Click on View under the Checked Content box.
- The results will display the 'matched' results which will turn into a URL. You can click on the 'matched' text URL and it will give you the website that the text matches with.
- Note: The report will be available to you and your instructor a few hours after the submission. We recommend that you look at the report as soon as possible to view the results for any 'mistakes'. If you need to revise your paper after it has been submitted, you must ask your instructor to reset the attempt.
- Attach a file to an email message:
- Use this method only with instructor’s permission. Consider
this your last resort for sending files.
- Be sure to follow the standard rules for filenames
and formats (see correct file formats listed above).
- Inside Blackboard, open the Communication menu button and select Send Email—All
Instructors. Type a short message to identify yourself clearly.
Below the message typing area, click the Browse button and select the file(s) you want to attach. Click Submit and your file will be delivered with
your message.
- Sending a message to your instructor
automatically posts a copy to your email.
- How do I hide a class that I am no longer
taking from the list of my Courses?
- Choose the pencil icon in the upper right hand
corner of the My
Courses Window.
- You will then see this window
-
If you uncheck the Display Course box after the course name and hit Submit it will hide the course
from your list.
- WARNING: Hiding a course this way does not remove you
from registration for the course. Nor
does it prevent you from receiving email sent to the class. For permanent removal from the course contact the instructor or email onlinelearning@eku.edu.
- Where can I get additional
assistance?
- Visit us at Combs Office Building Office 207.
- Call us at 859-622-3000(Option2).
- Email us at onlinelearning@eku.edu
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Login to Blackboard
EKU Online Learning
Combs Classroom Bldg. 207
521 Lancaster Avenue
Richmond, KY 40475-3102
Phone: (859) 622-3000
Fax: (859) 622-2266
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