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Chat with the IT Help Desk.

Contact Info


Information Technology
Keen Johnson Building
859-622-3000

** EKU offices will be closed December 19 – January 4.
** During this time, EKU IT will only offer phone support. See hours below.

In-Person Support

Whitlock, 146 (temporary location)
Mon – Fri: 8am – 4:30pm (normal hours)
Closed on holidays for in-person support

Dec & Jan exceptions: No in person support on the following days:
12/12
12/19 through 1/4
1/9 & 1/16

Phone Support
Call: 859-622-3000
Mon – Thur: 7:30am – 9:30pm (normal hours)
Fri: 7:30am – 4:30pm (normal hours)
Sat & Sun: 12pm – 5pm (normal hours)
*** Phone support hours Dec 19 – Jan 4, 12:00pm – 5:00pm
No phone support: Dec 24-25, Dec 31, Jan 1

Live Chat Support
Mon – Fri: 8:00 am – 4:30 pm
*** Exceptions – chat support will match phone support above

IT Help Options


Call
the IT Help Desk

Call: 859-622-3000

Visit
the IT Help Desk

Whitlock, Welcome Center Lounge