A lot of issues can be resolved by clearing the browser cookies, cache, and history and restarting your PC, especially issues within the learning management system (LMS) – Canvas.
Firefox – Recommended for Canvas because of LTI requirements (e.g., textbooks)
Firefox
Click hamburger menu (3 lines) in the upper right corner, click History, then click Clear Recent History
Set the time range after When: to Everything
In the Details window, check all of the options, then click Clear
Close Firefox and reopen it for changes to take effect
Chrome
Click vertical ellipsis (kebab menu) in the upper right corner
Click the Setting icon
Click Privacy and security on the left side menu
Click the Time RangeMore dropdown, then select All time
Verify the checkboxes for Browsing history, Cookies and other site data, Cached images and files, and Download history are all selected
Click Delete data
Close Chrome and reopen it for changes to take effect
Safari
From the Safari menu, click History, then click Privacy
Click ManageWebsite Data
Click Remove all
To clear your browsing history too, click History in the top menu bar and select Clear History whichwill turn gray when cache and cookies have successfully cleared
Close Safari and reopen it for changes to take effect
Edge
Click on the Settings and more (meatball menu) in the upper right corner
Select Settings then Privacy, search, and services
Under Clear browsing data, select Choose what to clear
Choose a time range from the Time range drop-down menu
Choose the types of data you want to clear. For example, you may want to remove browsing history and cookies but keep passwords and form fill data
Select Clear now
Close Edge and reopen it for changes to take effect
Opera
The easiest way to clear everything in Opera is to:
Go to Settings (Alt+P)
Select Privacy & security on the left, then click Delete browsing data
Select what you want to delete and the time range, like recent history or all time
Click Delete data
Close Opera and reopen it for changes to take effect
Internet Explorer
Click the Tools icon (gear)
Click Internet options
Under the General tab on the upper-left-hand side, scroll down to Browsing history
Select Delete…
Check the Temporary Internet Files and website files, Cookies and website data, History, and Download History boxes
Click Delete
Close Internet Explorer and reopen it for changes to take effect
