Website Employee Directory: FAQs for Personnel Directory Changes

Can I update my job title or prefix?


Job title and prefix are populated directly from human resource data in Banner. To change how your information appears in the people directory on the website, Human Resources (HR) will need to update your record in Banner. The change will sync automatically to the website directory during the next sync, which typically runs every 6 hours.

Contact your HR Business Partner to make updates to your job title or prefix.

Can I move people around in the directory?


Yes, you can do this in myEKU. Department information must be updated in Banner data so it appears correctly on the website. To change your department, go to myEKU -> Employee Card -> Update Website Directory.

Once on that page, locate the tab titled “Request Home Organization Change” and start the request by selecting the desired department for display. The submitted request will be routed to your supervisor and HR for approval.

Once approved, the update on the website will be reflected after the next Banner data sync.

Can I add people to my directory?


Due to human resource data organization, certain employee classes, including part-time and adjunct faculty, are excluded from the personnel directory. An employee must have an NBAJOBS record in Banner to appear in the directory.

For now, employees not listed in the directory should be discussed with your HR Business Partner. Manual additions are not supported. 

Can I change my department title?


Yes. We have IT maintained settings to allow override in certain scenarios. Submit an IT ticket for assistance.

Can I update my picture and additional information?


Yes. There is a self service tool you can use to provide your photo and supplemental information such as awards and education. You can do this in myEKU, under the “Update Website Directory” link on the employee card.

Can I update my preferred name, campus location or phone number?


Yes. In myEKU, open the “Employee Dashboard” card and click “My Profile.”

The directory displays your preferred name if one is set, and it uses the Campus Office (faculty/staff) value for the location/phone shown on your listing.

Quick Reference

What you want to changeWhere it is handled
Job title, prefixHR (Banner)
Home org/which directory you appear underHR (Banner)
Missing employeeHR business partner
Photo, awards, educationmyEKU → “Update Website Directory”
Preferred name, campus office, phonemyEKU → Employee Dashboard → My Profile

Note: directory updates sourced from Banner appear on the website after the next scheduled sync, which is typically every 6 hours.