Contact Us

EKU Big E Central

We are here to help! Contact us directly during student assistance hours. 

Self-Service Portal | How to Apply for Financial Aid | Types of Financial Aid | Scholarships | Bills & Refunds | FAQs

• Check your EKU email account and myEKU for regular messages regarding your financial aid and awards.
• FAFSA confirmation will be sent to students' EKU email account.
• Scholarship award notifications are mailed to new students' permanent address and available in myEKU.
• Many questions can be answered by visiting the Self-Service Portal

Student Assistance Hours: Monday - Friday, 8:00 am – 4:30 pm

Email:  BigECentral@eku.edu  Please include EKU Student ID number. 

Schedule a Virtual (Zoom) Appointment:  https://success.eku.edu/portal/bec_scheduler

Phone: (859) 622-2361  Current wait times are long - for faster service, email, drop-in, or schedule a virtual appointment.

Fax: (859) 622-2019 | Federal School Code:  001963

Address:  521 Lancaster Ave | Whitlock Room 210 CPO 59 | Richmond, KY 40475