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Big E Central

We are here to help! Contact us directly during student assistance hours.


  • Check your EKU email account and myEKU for regular messages regarding your financial aid and awards.
  • FAFSA confirmation will be sent to students’ EKU email account.
  • Scholarship award notifications are mailed to new students’ permanent addresses and available in myEKU.
  • Many questions can be answered by visiting the Self-Service Portal

Big E Central is following the University Summer Schedule, which limits our active availability beginning on May 20th.

Hours of Operation: Monday – Thursday, 7:30 a.m. – 5:00 p.m.
Walk-In Availability: Monday – Thursday , 9:00 a.m. – 4:00 p.m.
Phone Hours: Monday – Thursday, 9:00 a.m. – 4:00 p.m.
Email: – Please include EKU Student ID number.
Request a Virtual (Zoom) Appointment
Phone: 859-622-2361
Federal School Code: 001963 | BEC Address: 521 Lancaster Ave | Whitlock Room 210 CPO 63 | Richmond, KY 40475

Scholarship Checks and Payments Address : 521 Lancaster Ave | Whitlock Room 210 CPO 60 | Richmond, KY 40475

Orientation Note:

We’re serving our new students on their orientation days! Phone availability and visitor access will be limited for a total of 15 Freshmen orientation days: May 21st, May 29th, June 4th, June 6th, June 11th, June 13th, June 18th, June 20th, July 16th, July 18th, July 23rd, July 25th, July 30th, August 1st, and August 6th.