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Contact Us

Big E Central

We are here to help! Contact us directly during student assistance hours.


  • Check your EKU email account and myEKU for regular messages regarding your financial aid and awards.
  • FAFSA confirmation will be sent to students’ EKU email account.
  • Scholarship award notifications are mailed to new students’ permanent addresses and available in myEKU.
  • Many questions can be answered by visiting the Self-Service Portal

Hours of Operation: Monday – Friday, 8 a.m. – 4:30 p.m.
Walk-In Availability: Monday – Friday, 8 a.m. – 4:00 p.m.
Phone Hours: Monday – Friday, 9 a.m. – 4:00 p.m.
Email: – Please include EKU Student ID number.
Request a Virtual (Zoom) Appointment
Phone: 859-622-2361
Federal School Code: 001963
Address: 521 Lancaster Ave | Whitlock Room 210 CPO 6 | Richmond, KY 40475