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Home 9 How to Use ATMs Safely

How to Use ATMs Safely

If you drive to the ATM, it is best to lock your car when using the machine. Always keep your keys handy so you can enter your car quickly after completing your transaction.

  • Be alert for anything suspicious, especially two or more people in a nearby vehicle, particularly if no one else is at the ATM, or someone who just appears to be hanging around the area.
  • If you sense something wrong, leave the area immediately and use another ATM.
  • When waiting in line, wait well behind the person or persons using the AMT.
  • When you are using the ATM and someone is closer than you would like, ask them to step back a few steps. If they do not step back, it may be best to cancel you transaction and wait in your locked vehicle until that person leaves or you could go to another ATM.
  • Have everything ready before you approach the ATM: have your card ready, know your code and fill out your deposit envelope before approaching the ATM.
  • Stand directly in front of the ATM, blocking the view of others. You do not want others to see your code, what type of transaction you make or how much money you withdraw.
  • If you must use an ATM after dark, have a friend go with you. Many ATM robberies occur between midnight and 6 a.m.
  • At a drive-up ATM, keep all windows closed except the one you are using. Lock all your doors. Keep the car running and keep your eyes moving, watching the front, sides, and rear area. If someone approaches your vehicle on foot, cancel the transaction and leave.
  • When your transaction is completed, immediately take your property-card, receipt, money etc. and put them in your pocket or purse and leave. You can count your money later.
  • If you leave the ATM and you feel someone is following you, walk or drive to the closest open business and call the police.
  • Report all ATM crimes to the police and the financial institution.

Using Your MONEY Card for Purchases

  • Make sure to sign the back of your money card as soon as you receive it.
  • When using a money (debit) card at a store, remember to get the card back from the merchant.
  • Check your sales slips and accounts to verify the charges.
  • Never keep your ATM or MONEY card in the same place as your personal identification number (PIN).
  • Always protect your ATM and MONEY cards as if they were cash. Check periodically to be sure you have them.
  • Never give out any information, over the phone or in person, about your MONEY card, except to an authorized bank representative. Do not give your PIN to ANYONE.
  • Report all lost or stolen cards to your financial institution’s security department.
  • Do not use your debit card for online purchases. Use a credit card.

Police Department

701 Vickers Drive
Mailing Address: 521 Lancaster Avenue
Richmond, KY 40475
Phone: 859-622-1111
Fax: 859-622-2243

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