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Welcome to the Colonel Card Office

Your Colonel Card serves as your official EKU identification and is used for services on campus like meal plans (meal swipes and flex dollars), building access, athletic and campus events, class attendance, Colonel Cash, and as a library card. All university community members should always keep their card with them while on campus.

Colonel Card Office Hours

Monday – 8:00 A.M. – 4:30 P.M.
Tuesday – 8:00 A.M. – 4:30 P.M.
Wednesday – 8:00 A.M. – 4:30 P.M.
Thursday – 8:00 A.M. – 4:30 P.M.
Friday – 8:00 A.M. – 4:30 P.M.
Saturday – Closed
Sunday – Closed

US Bank Advisory Center Hours

Monday – 10:00 A.M. – 4:00 P.M.
Tuesday – 10:00 A.M. – 4:00 P.M.
Wednesday – 10:00 A.M. – 4:00 P.M.
Thursday – 10:00 A.M. – 4:00 P.M.
Friday – 10:00 A.M. – 4:00 P.M.
Saturday – Closed
Sunday – Closed

Care of Card

  • Clean with damp cloth as needed. If your ID gets wet, simply wipe the card with a dry cloth. Do not apply heat to the card, as it can cause it to become misshapen or damaged.
  • Avoid any activities that could result in the card bending or breaking. ID cards placed in the bottom of book bags tend to suffer when books are dropped in on top of them.
  • Avoid contact with magnetic forces as exposure can damage the magnetic strip of your ID. Avoid placing your ID on stereo equipment, microwaves, and cell phones.

Lost, Stolen, and Damaged Cards

If your Colonel Card is lost or stolen, report it immediately to the Colonel Card Office. A temporary hold can be placed on your card to prevent any unauthorized use; however, any transactions made with a lost card cannot be refunded. Visit the Colonel Card Office to receive a replacement the same day. Please note that replacement cards will result in a $25 fee charged to your student account.

Temporary Meal Passes

For students who know they have their card and just cannot put their hands on it, temporary meal passes can be provided once per semester for a full day of meals. Temporary meal passes may only be used in Case Kitchen by students who have an all-access meal plan (5-Day All-Access, 7-Day All-Access, etc.). Temporary passes cannot be issued for the use of flex dollars.

Frequently Asked Questions

When will I receive my Colonel Card ID?

In most cases, you will receive your Colonel Card during your orientation program. Otherwise, you may visit the Colonel Card Office to retrieve your card.

International students attending orientation programs will have ID distribution information included in their Pre-Arrival Information and Preparation Checklist.

What is the difference between Board v. Flex?

Board, or meal swipes, are used at Case Kitchen or Stratton Cafe. Flex, or Dining Dollars, can be used at any on-campus dining location, including Case Kitchen or Stratton Cafe.

Block Plan v. All Access

  • Block plans can be used anytime.
  • 5 Day All Access can only be used M-F.
  • 7 Day All Access can be used anytime.

What do I need to provide to retrieve my Colonel Card?

To pick up your Colonel Card, you must provide your student identification number, which is a nine-digit number that begins with 901, along with a government issued photo ID to verify your identity. A passport, US driver’s license, state, or military photo ID are acceptable verification documents.

Which Meal Plan Do I Need?

Do any of these conditions apply to you?

  • I am a commuter.
  • I have lived on campus for 5 semesters.
  • I have over 60 credit hours.
  • I am over 21 years old.

If NO, you are required to have a resident meal plan.

If YES, you are required to have a commuter meal plan.

How do I Check or Reload My Balance?

Download or access the desktop version of the Transact eAccounts through MyEKU. On the app, you can load optional flex or Colonel Cash and check your balance.

For additional information visit: Card Services or Dining at EKU

I am an online student. How do I obtain an EKU campus ID?

Fill out this form and we will send an EKU ID to your mailing address on file.

How do I Select a Meal Plan?

Log into MyEKU using your EKU ID number and PIN. Navigate to Student Services. Select MEAL PLAN and select the academic term and chosen meal plan, then select Confirm.

Colonel Card

521 Lancaster Avenue
Powell 8 (Fountain Level - Next To Starbucks)
Richmond, KY 40475
Phone: 859-622-2179

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